Troubleshooting

Overview

This troubleshooting guide is designed to help you resolve common issues you might encounter while using the Upwind platform. Below are various sections addressing specific problems, with step-by-step instructions to guide you through resolving them.

Table of Contents

• Updating Client Secret in Azure Console

Updating Client Secret in Azure Console

When a client secret for an Azure application expires or is deleted, it's necessary to generate a new one for continued secure access. This section guides you through updating the client secret in the Azure console and the Upwind platform.

In Azure Console

1. Navigate to App Registration:

   • Access the Azure application linked with Upwind.
   • Go to "Certificates & Secrets" in the application settings.

2. Generate New Client Secret:

   • Click on "New client secret".
   • Set the expiration to at least 12 months.
   • Note down the new client secret.

In Upwind Console

1. Access Upwind Console:

   • Visit Upwind Console - Inventory -> Accounts.
   • Select the relevant subscription ID from the "Account ID" column.

2. Update Client Secret:

   • Click the edit button next to the relevant subscription.
   • Choose "Update Azure client secret".
   • Enter the new client secret and click "Test account connectivity".

   

Resetting Client Secret in Azure

• Open Azure CLI and run:

  az ad app credential reset --id [Application (client) ID]

• Replace [Application (client) ID] with your app registration ID.
• The "password" field in the output is your new client secret.